TickTrack Privacy Policy

1. Introduction

TickTrack (“TickTrack,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the TickTrack website and services (the “Service”).

By using TickTrack, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Name
• Email address
• Account credentials (via authentication providers)
• Preferences and settings

2.2 Financial Data (via Plaid)

When you connect a brokerage account, TickTrack accesses read-only financial data through Plaid, Inc. This may include:

• Brokerage account information
• Holdings and positions
• Transaction history
• Account balances

TickTrack cannot move money, place trades, or modify your accounts.

2.3 Automatically Collected Data

• IP address
• Device and browser information
• Usage analytics and logs
• Cookies or similar technologies (if enabled)

3. How We Use Your Information

We use your information to:

• Provide portfolio analytics and performance insights
• Update statistics and visualizations
• Improve and maintain the Service
• Communicate important updates
• Ensure platform security and reliability

TickTrack does not sell your personal or financial data.

4. How We Share Information

We may share your information only with:

• Plaid, Inc. (to securely connect to financial institutions)
• Infrastructure providers (e.g., hosting, databases)
• Analytics providers (if used)

We do not share data for advertising or resale.

5. Data Storage and Security

• Data is encrypted in transit and at rest where applicable
• Access is restricted to authorized systems
• Industry-standard security practices are used

No system is 100% secure, but we take reasonable measures to protect your data.

6. Data Retention

We retain your data:

• While your account is active
• Until you delete your account or unlink a connected brokerage

Upon deletion, data is removed within a reasonable timeframe unless required by law.

7. Your Rights

You may:

• View your data
• Revoke Plaid access at any time
• Delete your TickTrack account
• Request data deletion

Requests can be made by contacting us at the email below.

8. Third-Party Services

TickTrack uses Plaid, Inc. to connect to financial institutions. Plaid’s use of your data is governed by Plaid’s Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy, contact:

Email: dhruvparashar246@gmail.com